Accessibility statement
We want everyone who visits our website or uses our services to be able to do so easily, regardless of ability.
Last updated
1Our commitment
Venneo Ltd is committed to making our website and services accessible to everyone, including people with disabilities, older adults, and people using assistive technology.
2Compliance status
This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.
A formal accessibility audit has not yet been carried out, so we do not claim a formal conformance status at this time. We will publish one here once an assessment has been completed.
3How we approach accessibility
We aim to support accessibility through measures including:
- Providing clear, plain language throughout our website and written materials
- Using descriptive alternative text for meaningful images
- Maintaining sufficient colour contrast between text and background
- Structuring content with clear headings so it can be navigated using assistive technology
- Ensuring our website can be navigated using a keyboard alone, where possible
- Considering accessibility needs directly during equipment assessments, so recommendations reflect each Client’s individual requirements
4Known limitations
Despite our best efforts, some parts of our website may not yet be fully accessible. We are not currently aware of specific accessibility failures, but because no formal audit has been carried out we cannot rule them out.
If you find something on this website that is difficult to use, please tell us using the details below and we will put it right.
5Technical information
Our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your device: HTML, CSS, and JavaScript.
Compatibility testing with specific browsers and screen readers has not yet been formally carried out. We will record the results here once it has.
6Assessment approach
The accessibility of this website has not yet been formally assessed, either internally or by an external specialist. We will record here how it was assessed, and when, as soon as that work has been done.
7Feedback and contact
We welcome your feedback on the accessibility of our website and services. If you experience any difficulty accessing any part of our website, or if you need information in a different format, please contact us:
- [email protected]
- Telephone
- 01780 407408
- Post
- Noble House, Ind Est, Eaton Road, Hemel Hempstead HP2 7UB
We aim to respond to accessibility feedback promptly, and always within the same working week.
8Enforcement procedure
Venneo Ltd is committed to making reasonable adjustments in line with the Equality Act 2010. If you are not satisfied with our response to an accessibility concern, you can contact the Equality Advisory and Support Service (EASS) for advice:
- Website: equalityadvisoryservice.com
- Telephone: 0808 800 0082
9Review of this statement
This statement was last reviewed on 20 August 2026 and will be reviewed at least annually, or whenever significant changes are made to our website.